In today’s fast-paced service industry, efficiency is paramount. This is especially true for companies managing large fleets and handling numerous service requests each month, particularly in areas with high demands for parking. Digital expense management services have emerged as a game changer for such companies, offering a seamless way to manage parking logistics and receipt collecting.

Streamlining parking operations

The adoption of digital parking solutions has revolutionized parking management for many service companies. These solutions offer user-friendly expense management systems that make setting up vehicles and adding drivers quick and effortless.

For Archkey/Mona, a service provider in the DMV area, the adoption of ParkMobile for Business has been a game changer. Cora Haines, the Corporate Insurance Coordinator, oversees the company’s extensive fleet and attests to the significant improvements ParkMobile has brought to their operations. “ParkMobile’s expense management is very user-friendly,” Haines states, emphasizing the ease of setting up vehicles and drivers on the system. Even the least tech-savvy drivers have adapted to the platform with minimal issues.

Traditionally, parking processes in service industries have been labor-intensive, involving manual processing of paper parking receipts and data entry into spreadsheets before sending off into payroll. This method is not only time-consuming but also prone to errors. With the shift towards digital parking solutions such as ParkMobile for Business, all parking transactions are consolidated into a single monthly statement, drastically reducing the administrative burden on fleet management teams and payroll coordinators.

User-friendly features

One of the standout aspects of ParkMobile for Business is its user-friendly platform. Adding new drivers and vehicles to the system is straightforward; all that’s required is entering basic information such as the driver’s email, mobile number, and vehicle details. The driver then logs into the ParkMobile app under the email associated with the company account. That’s it! Friction points are rare, as the system guides users seamlessly.

For the drivers, ParkMobile solutions offer unmatched convenience. No longer do they need to fumble with credit cards at parking meters. Instead, they simply input the zone number into the ParkMobile app. This is particularly useful for service jobs that often require extended parking durations, which can be managed remotely through the ParkMobile app. In instances where a driver is unable to start a parking session, the fleet manager can do it remotely through the ParkMobile for Business portal, ensuring operations continue smoothly without interruption.

Efficient support and scalabilityReporting & Analytics

Support from ParkMobile has also been exceptional. Haines highlights the prompt and effective assistance provided via online chat, usually resolving issues within 15 minutes. On the rare occasions when more complex problems arise, the support team efficiently escalates them to the appropriate department. This level of support has been invaluable, especially as Archkey/Mona continues to grow. With a recent acquisition adding 40 more vehicles to their fleet, the scalability of ParkMobile ensures that their parking management remains efficient and hassle-free.

ParkMobile for Business has proven to be an indispensable tool for Archkey/Mona and many companies with a fleet of drivers and vehicles, saving time, effort, and costs associated with parking at job sites. By streamlining parking operations, providing user-friendly features, and offering robust support, ParkMobile has enabled companies to focus on what they do best: delivering top-notch service to their clients. As businesses continue to expand, ParkMobile will undoubtedly remain a key component in their operational success.

For more information on ParkMobile for Business, click here. To read our case study with ArchKey/Mona, please click here.