Staying safe with QR codes

QR codes have become a popular way to make transactions easier, from paying for parking to accessing information quickly. However, the rise in QR code usage has also seen a rise in scams. To help you stay safe, here are some important tips and questions & answers provided by ParkMobile.

QR code fraud

Unfortunately, there are scammers who try to take advantage of people for their financial gain. It’s important that you are always vigilant regarding your financial information, and this includes using ParkMobile to pay for parking. Scammers have been known to put fake QR code stickers on parking meters and/or parking signage. These QR codes will direct you to a fake website.

What to look for

If there is a QR code on the meter or signage, make sure to look closely to ensure it is part of the sign and not just stuck on. If you have concerns or something doesn’t look right, do not use that QR code and instead go directly into the ParkMobile app and enter the zone number, or contact ParkMobile directly. If you notice an unusual QR code sticker on the meter or signage, you should report it to the city so they can immediately investigate.

Staying vigilant

It’s crucial to always be vigilant about your financial information, especially when using QR codes for payments. Scammers may place fake QR codes on our parking meters and signs, directing you to fraudulent websites that can compromise your information.

Ways to protect yourself

Here are some ways you can protect yourself and others from harmful QR fraud.

Ways to protect yourself

Here are some ways you can protect yourself and others from harmful QR fraud.

Verify the QR code

Ensure it’s part of the official meter or sign, not a sticker.

Use the ParkMobile app

When in doubt, skip the QR code and use the app directly.

Stay alert

Report suspicious codes and monitor your accounts for unusual charges.

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